Policy recommendations for enhancing communication efficiency in organizations

5.1 Introduction

This chapter presents a summary of the key findings based on the data presentation and analysis discussed in the previous chapter. Conclusions are then drawn, followed by recommendations derived from the study’s findings. Finally, suggestions for future research are provided.

5.2 Summary of Findings

The following are the major findings that emerged from the data analysis:

1. The study revealed that effective communication has a significant positive impact on organizational performance. The analysis further showed that effective communication enhances productivity within organizations.
2. The findings indicate that managers who possess strong interpersonal communication skills are better able to disseminate information clearly, thereby minimizing communication gaps within the organization.
3. The study also found that effective manager–employee communication contributes positively to the execution of decisions and the successful accomplishment of tasks.

5.3. Conclusion

Based on the findings, the study concludes that effective communication fosters mutual understanding between management and employees. This mutual understanding plays a vital role in building strong relationships within the organization. Communication serves as the channel through which roles, responsibilities, resources, expectations, and tasks are conveyed to subordinates, enabling smoother workflow and enhanced performance.