Reimagining financial back-end operations with intelligent automation and robotic process optimization

Intelligent automation to reimagine back-end financial operations across sectors and institutions is still novel and unfolding, while generative AI is stirring conversation and excitement around automation possibilities across the workforce. Because of its critical role in any enterprise, FBO—recording and reporting all economic transfers—has limitations for adoption of new AI technology, notwithstanding its transformative potential. Proponents of financial re-imagination argue first that greater adoption of intelligent automation will improve accuracy and timeliness of back-end financial processes and let financial operators focus on more value-add activities, and second, that accelerating current initiatives around FBO will result in a shortcut to the promise of new generative technology and help bury the legacy that limits that promise.