Ethical design and algorithmic governance in fintech product development

Authors

Jai Kiran Reddy Burugulla
Senior Engineer, American Express, Phoenix, United States

Synopsis

While the growing adoption of Fintech products is fostering innovation in the global financial and investment ecosystem, interest is rising in ways Fintech can positively impact and contribute to the global achievement of the Sustainable Development Goals. Ethical design in Fintech product development aims to understand and explore the moral implications of design features in financial technology and create innovative digital products that reinforce customers' self-regulation and support them in the pursuit of health investment behaviors in line with their economic and social well-being. Algorithmic governance in Fintech product development informs the overarching decision-making criteria strategy driving the design of product algorithms that analyze data and execute functions within customer relationship touchpoints in ways aligned with the company purpose of creating value for society while responding to the challenges of algorithmic management to help customers achieve their financial goals as part of their life goals. 

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Published

10 June 2025

How to Cite

Burugulla, J. K. R. . (2025). Ethical design and algorithmic governance in fintech product development . In Innovative Transformations in Financial Operations: Harnessing Intelligent Technologies and Scalable Platforms for the Future of Payments and Fiscal Management (pp. 137-149). Deep Science Publishing. https://doi.org/10.70593/978-81-989050-1-7_11