Constructing scalable and interoperable digital service platforms for modern enterprises

The recent acceleration of digital transformation for private and public organizations pushes them to rethink how to leverage digital technologies to improve productivity while providing new experiences to both their internal and external stakeholders. A central element of the digital transformation process is the development of digital product and service platforms that act both as enablers of business innovation and as instruments for the scaling of new products and services for consumers and businesses. Digital service platforms allow organizations to experiment with new ways of creating value by simplifying and accelerating processes that can heavily ease day-to-day activities in product design and development, supply chain and production, marketing and sales, internal and external communication, and privacy safeguarding.